Return & Refund Policy
Tattmuse Return & Refund Policy
Thank you for shopping with Tattmuse. We strive to ensure your satisfaction with every purchase. If you are not entirely happy with your order, we’re here to help.
30-Day Return Policy
You have 30 calendar days from the date of delivery to return eligible items for a refund or exchange.
To qualify, items must be unused, in the same condition as received, and in original packaging.
How to Initiate a Return
Contact us at contact@tattmuse.com
to request a return.
Provide your order number, the item(s) you wish to return, and the reason for return.
Our customer service team will provide you with return instructions and authorization.
Return Shipping
Customers are responsible for return shipping costs, unless the return is due to a defective product or an error on our part.
We recommend using a trackable shipping service to ensure safe delivery.
Refund Processing
Once your return is received and inspected, we will notify you by email regarding approval or rejection.
If approved, a refund will be issued to your original payment method within a few business days (processing times may vary depending on your provider).
Exchanges
To exchange an item, please follow the return process and place a new order for the desired item.
Exchanges are processed as separate transactions.
Damaged or Defective Items
If you receive a damaged or defective item, contact us immediately at contact@tattmuse.com
.
We will arrange a replacement or refund at no additional cost.
Contact Information
For any questions about our Return & Refund Policy, please contact us at:
📧 Email: contact@tattmuse.com
Policy Updates
Tattmuse reserves the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting to our website.
Thank you for choosing Tattmuse. We value your trust and are committed to providing excellent customer service.